Thank you for your enquiry

MediStays Hospital Accommodation

Thank you, we are delighted to receive your enquiry.

Our Care Navigators are pleased to assist you with your accommodation needs.

To ensure the best accommodation booking experience for you, we will email instructions for a seamless booking experience.

Please check your email inbox for instructions from our Care Navigators (contact@medistays.com.au).

Once your accommodation booking is confirmed, please visit our helpful links including travel assistance and a packing checklist.

Need accessible features during your stay?

Our accommodation supports a diverse range of accessible requirements.

Questions from our community

Everyone travelling for health or medical care is eligible to book accommodation through MediStays. There are no eligibility criteria; we support patients, their families, loved ones and carers to book trusted accommodation.

No, you can simply book directly on our website or contact our Care Navigators for assistance for saving on stays of 7+ nights.

Every property listed on the MediStays website can be booked for accommodation, including hotel style and apartment accommodation.

There are no fees charged by MediStays for bookings made on our website. There is a credit card fee charged by Stripe – you can find out more here.

MediStays does not provide transport. However our wonderful partners at Angel Flight support country patients and carers with free flights and ground transport in Queensland, New South Wales and Victoria.

This is the lowest advertised rate for booking directly on our website. At MediStays, we understand medical appointments can change – that is why all rates are fully refundable until the day of your travel (unless stated otherwise).

Staying for more than 7 nights? Looks for MediStays Long Stay Rates badge and request our long stay rates.

Every stay has a story

Thank you and the team for your support….. you are amazing to work with and we are thankful we can always contact you to discuss anything that comes up.

Liz Galea

Quest Apartment Hotels Preston

Thank you so much to you and the team for getting this organised in such a short time frame! David (my client) is so grateful for this, as am I!

Fran

Disability Health Worker

Had a wonderful week at QT Gold Coast. The apartment was 5 star & the food was beautiful. I would recommend MediStays for your next respite getaway.

Fay Baikie

Guest

We are so grateful for MediStays support. It was so overwhelming when John was diagnosed with cancer…. then to travel to the city…. you gave us peace of mind knowing we had somewhere safe to stay… we can’t thank you enough.”

John and Pam

Patient and Wife

“Working with MediStays has been brilliant in achieving prompt and safe discharges for some of our most complex patients.”

Colm Sands

Senior Social Worker, SCUH

“Finally we have a solution for supporting our country patients! MediStays saves our staff the time and hassle of calling hotels to check availability and negotiate the best rates. A professional and trusted service. Thank you MediStays!”

Kate S

Practice Nurse, GVMC

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