(03) 9685 7553 contact@medistays.com.au

Financial Assistance

Accommodation subsidies and financial assistance for patients, carers and families

Patient Assisted Travel Schemes 

Financial Assistance is available to many patients and carers needing to travel for medical care. Many patients and carers living in rural or regional areas are eligible for Patient Assisted Travel Scheme (PATS). PATS is operated by each Australian State and Territory Government. These schemes support patients, their carers and families by subsidising the costs of accommodation near hospitals. They also help to cover the costs of travelling to and from the hospital. Eligibility criteria for financial assistance varies and links to each scheme are shown below.

Methods vary across regions, however there are generally two ways to book and pay for accommodation.

1. All properties on MediStays provide you with a tax invoice, simply book your accommodation and claim your subsidy when you return home.

2. Many properties on MediStays are registered with their State/Territory Scheme. For these properties, please obtain pre-approval from your local office and the property will invoice your State Subsidy Scheme directly. In these cases you may be required to pay an out of pocket portion – check links below for further information. 

Victorian patients and carers – there is currently no pre-approval process for VPTAS. Every property on MediStays will provide you with a tax invoice to submit your claim when you return home. Selected MediStays accommodation providers will bulk-bill VPTAS on your behalf for stays more than three nights. Please contact us for further information.

Please note,  all subsidies are approved by your local State or Territory PATS office. MediStays is unable to approve subsidy applications and does not process payments.

If you are experiencing financial distress or concern, please contact a social worker or your hospital for professional support and advice.

ACT patients and carers

Check your eligibility for accommodation assistance starting at $44/night.

NSW patients and carers

Check your eligibility for accommodation assistance starting at $43/night.

NT patients and carers

Check your eligibility for accommodation assistance starting at $60/night.

QLD patients and carers

Check your eligibility for accommodation assistance starting at $60/night.

SA patients and carers

Check your eligibility for accommodation assistance starting at $44/night.

Tasmanian patients and carers

Check your eligibility for accommodation assistance starting at $66/night.

Victorian patients and carers

Check your eligibility for accommodation assistance starting at $45/night.

WA patients and carers

Check your eligibility for accommodation assistance starting at $60/night.

“What an amazing and smooth process. Definitely made a difference staying so close to the hospital… (property staff) were very helpful which made the world of difference.

We had a disabled access shower with handheld hose. This made it even easier (after major surgery).

Thank you for all your help. I definitely appreciate it.”

Cassey

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