This page explains important information regarding: Terms of Use (MediStays Website)

MediStays has been designed to support and assist patients, carers and health care professionals to find and book accommodation in close proximity to hospitals and medical clinics.

These Terms of Use apply to the use of the Website, the content of the Website, and any material accessed through the Website. In these Terms of Use, the terms “you” and “your” refer to the user or viewer of the Website or the user of information contained in, or accessed through, the Website.

By accessing or using this Website, you agree to accept these Terms of Use.


MediStays Aust has exercised due care in ensuring the accuracy of the material contained on this Website. All information is provided as general guidance and is not a substitute for independent professional advice. All information about individual accommodation providers is independent of MediStays Aust and are Third Party Offerings means the goods and services offered for sale by a third party. Information on this Website related to any eligibility or assessment of eligibility for accommodation, transport, medical, financial or practical support, services or assistance is provided for your guidance only. It should not be relied upon as a final determination or assessment of any eligibility for such services or support.

Every effort has been made to ensure that the MediStays content is credible and regularly updated. Users should evaluate its accuracy, completeness, currency, relevance and suitability for their purposes, and should obtain appropriate professional advice relevant to their personal circumstances. MediStays Aust cannot guarantee and assume no legal liability or responsibility for the accuracy, currency, completeness, availability, suitability and/or interpretation of the Information.

You acknowledge that your use of any content on this Website is entirely at your own risk and that the Information may contain inaccuracies or errors. MediStays Aust does not accept any liability for any injury, loss or damage incurred by use of or reliance on the Information or this Website, including, but not limited to, errors, omissions or inaccurate information. Links to external and third party websites are provided for your convenience only.


The material on this Website (work) is copyright. You may download, display, print and reproduce the whole or part of this work in unaltered form for your own personal use or, if you are part of an organisation, for internal use within your organisation, but only if you or your organisation do not use the reproduction for any commercial purpose and retain this copyright notice and all disclaimer notices as part of that reproduction. Apart from rights to use as permitted by the Copyright Act 1968 (Cth) or allowed by this copyright notice, all other rights are reserved and you are not allowed to reproduce the whole or any part of this work in any way (electronic or otherwise) without first being given specific written permission from MediStays Aust to do so.

Requests and inquiries concerning reproduction and rights are to be sent to MediStays Aust,

Commercial and other use

You are not permitted to re-transmit, distribute or commercialise the material on the Website without obtaining prior written approval from MediStays Aust. For written permission to use the information or material from the Website, please contact MediStays Aust. You may not use the Website to sell a product or service, or to increase traffic to your Website for commercial reasons, such as advertising sales.

Linking to MediStays

You may link to the Website, but permission is restricted to making a link without any alteration of the Website’s contents. Permission is not granted to reproduce, frame or reformat the files, pages, images, information and materials from the Website unless express written permission has been obtained from MediStays Aust.

In no event are you permitted to use this Website to sell a product or service, or to increase traffic to your website for commercial reasons, such as advertising sales. MediStays Aust reserve the right to prevent linking to this Website at any time.


This Website contains trademarks owned by MediStays Aust and third parties. You may not display or use in any manner any trademarks featured on the Website without the prior written permission of the trademark owner.

Links to third parties

This Website contains links to other websites and businesses that are external to MediStays. Every effort has been made to select reliable and credible sources, however MediStays Aust accepts no responsibility for material contained in a website that is linked to this site. It is the responsibility of the user to make their own decisions about the accuracy, currency, reliability, suitability and correctness of information contained in linked external websites.

MediStays Aust does not endorse any hotel, motel, apartment, bed and breakfast, other accommodation service provider, organisation, association, entity, service or program referred to in, or linked to, this Website. It is your responsibility to make your own decisions about your selection of accommodation and services. Links to external websites are provided for the user’s convenience and do not constitute an endorsement or a recommendation of any organisation, association, entity, service, program or online community, third party products or services offered by virtue of any information, material or content linked from or to this Website. Views or recommendations provided in linked websites (or expressed in online communities) may include the views or recommendations of third parties and do not necessarily reflect those of MediStays Aust.

Please read these Terms carefully before you start to browse our Information and/or proceed to a Third Party Website to make a Booking. We recommend that you print a copy of these Terms for future reference.

By browsing our Information and/or proceeding to a Third Party Website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our Information, contact our Customer Support Agents or make any Bookings.

Changes to these terms

We may revise these Terms at any time by amending this page and will publish the updated version online from time to time.