MediStays at ATE23
Accommodation Provider Info

It was great to meet you at ATE23!

Thank you so much to all of the accommodation providers who met with us. We would love to hear from you if you have any questions or would like to discuss Accommodation Partnerships with MediStays.
It takes less than 15 minutes.

How MediStays Works

MediStays is the accommodation booking platform designed specifically for Australians on a medical journey.

As the go-to hospital accommodation website for medical and healthcare referrers, we have a consistent stream of booking requests for accommodation across Australia.

Until MediStays, healthcare staff had to navigate leisure accommodation listings on behalf of patients and their loved ones.

Finding out about your property features could be a lengthy process.

Now with MediStays, accommodation providers can list their property to receive high-quality bookings and make a positive difference to the lives of people on a medical journey.

How we support our Accommodation Providers

MediStays provides seamless bookings and guaranteed payments for our valued accommodation partners.

Our Worry-Free Payment Structure

We understand that getting paid can often be a source of stress and anxiety, but with our worry-free payment structure, you can put your mind at ease.


Guests book using Healthcare Funding, Government Subsidies or Private Funds.


MediStays manages and processes all guest payments on your behalf.


You receive your payments on time, every time.

It takes less than 15 minutes.

Key Takeaways from ATE23

It was great to share with you how MediStays provides seamless bookings and guaranteed payments for our valued accommodation partners.

MediStays is a trustworthy long-term partner that ensures risk-free rate distribution. We are a team of specialists who effectively manage and protect your rates. At all times, your rates are confined within our own secure network and we do not onwardly distribute to any third party providers.

MediStays provides one source for direct, guaranteed payments. This replaces the need to deal with multiple payers – such as guests, hospitals and government departments.

At MediStays, we are committed to supporting our property partners to secure guaranteed payment – for all bookings, without delay.

We hand-select our listed properties based on features ideal for our guests.

Designed with our accommodation partners in mind, search filters and layouts highlight your features and facilities.

Hospital landing pages also highlight property partners nearby, to maximise your booking conversions.

Within both our Accommodation Partnerships and Care Navigator teams, we have a wealth of hotelier and tourism industry expertise.

Fully Australian owned, based and operated, our Accommodation Partnerships team is here to support you.

Our dedicated Care Navigator team will match the best guests with your property, and it’s features to provide a quality experience.

Medical practitioners working together

What makes our service different?

We are 100% Australian owned and operated
Our Care Navigators match rooms to guests needs
MediStays Payment Guarantee manages all guest invoicing

What our Partners say

How do I list my property on MediStays?

It’s easy to join MediStays as an Accommodation Partner. We do all the heavy lifting for you, building and managing your listing.
Review Customised e-Contract
Approved as a MediStays Partner
Complete Listing InfoSheet
We finalise your new MediStays Listing
Connect Channel Manager
Final testing
You are live
It takes less than 15 minutes.

FAQs for Accommodation Providers

The two features we look for is

1) Proximity to a hospital.

Properties close to hospitals can be hotel style for short stays and apartment style for longer stays. Walk-in showers are highly sought after, as is car-parking.

2) Wheelchair accessible properties.

These properties can be located across Australia. Apartment style is ideal, and we seek roll-in bathrooms for guests in wheelchairs or walkers. 


If your property fits into a different category, please reach out, we’d love to have a chat. 

You can also partner with MediStays. MediStays’ point-of-difference is the specialised requirements of our guests. This includes accommodation features needed to suit both patients and carers. So our content is unique to our community. For example, your property might feature the swimming pool on a leisure OTA, and a roll-in bathroom or proximity to hospital on the MediStays website.

MediStays can provide two types of bookings to your property. Guests and their referrers can book your property directly from our website. Our Care Navigators assist patients and carers to book accommodation and may make a booking on their behalf.

A channel manager is ideal for instant confirmation bookings on our website. It also assists our Care Navigators to view live availability to your inventory- saving you a phone call or email. We partner with all major channel managers, including Siteminder and RMS.

If you don’t use a Channel Manager, you will receive booking enquiries from MediStays, which you can ‘confirm’ if you have availability.

Simply fill out our Partnership Enquiry form and our team will be in touch.