MediStays Service to
NDIS and Disability Providers

How MediStays Works

It takes less than 15 minutes.


MediStays is the go-to service for NDIS Support Coordinators and Disability Providers supporting participants to book trusted accommodation.

As the go-to accommodation tenancy service for NDIS MTA and STA, MediStays supports booking requests from NDIS Support Coordinators and disability providers across Australia.

Until MediStays, the NDIS community have relied on a variety of methods to find accommodation, including holiday websites, ad-hoc phone calls and referral platforms. 

Managing payments on behalf of your participants and finding out accessibility features was often a risky and complex process.

Now with MediStays, our Care Navigators provide an efficient,  concierge service to find the best accommodation for your participant’s needs. Booking trusted, accessible accommodation is now just a click away.

How we support our NDIS and Disability Provider Community

MediStays provides seamless bookings for our valued NDIS referrers and your participants.
A MediStays Care Navigator is wearing a headset and smiling as she looks down at her laptop to book a guests medical accommodation.

Our Worry-Free Booking Structure

We understand that booking accommodation for your NDIS participant can be a source of stress and anxiety. With our worry-free referral process, we put your mind at ease.


Submit a referral via our website for your participant’s MTA or STA.

Service Agreement

Review our Service Agreement and sign to proceed.

Booking Confirmation

We prepare the property for arrival.

It takes less than 15 minutes.

Custom Features of MediStays for our NDIS and Disability Referrers

MediStays provides seamless bookings and management for our valued NDIS referrers.

Simply complete our NDIS Referrer form and a specially NDIS trained MediStays Care Navigators will provide a detailed quotation for the best accommodation option to meet the requirements of your participant. 

Our national network of Occupational Therapists and MediStays Partnerships Team provide accurate, trusted accessibility reviews for your participant. From hospital discharge to ongoing transitional accommodation, we ensure the transition to MediStays is trusted and seamless.  

We hand-select our listed properties based on features ideal for our guests.

Designed with our accommodation partners in mind, search filters and layouts highlight your features and facilities.

Within both our Accommodation Partnerships and Care Navigator teams, we have a wealth of industry expertise.

Fully Australian owned, based and operated, our Accommodation Partnerships team is here to support you.

Our dedicated Care Navigator team will match the best guests with your property, and it’s features to provide a quality experience.

It takes less than 15 minutes.
Medical practitioners working together

What makes our service different?

We are 100% Australian owned and operated
Our Care Navigators match properties to guests needs
MediStays manages all payment on your behalf
It takes less than 15 minutes.

What our referrers say


About your participants

Demand for NDIS Accommodation

From busy metropolitan suburbs to regional centres, MediStays works with our growing community of NDIS referrers Australia-wide. Our community trust MediStays to source verified accommodation for participants of the NDIS when they need it most.

We support referrals for participants requiring a range of accommodation, from Improved Livability (IL), Fully Accessible (FA) and High Physical Support (HPS) categories.

MediStays supports you and your participant with full choice and control over their accommodation. From the location and accessibility, through to special requests such as ‘pet friendly’, we save you hours of time by providing the best options to discuss with your participant.

Absolutely! Our Care Navigators are experts in building STA packages for your participant to enjoy regular respite breaks throughout the year. Whether they decide to stay in the same location, or change it around, our team will curate the best options to meet your participant’s goals. 


You sure can – simply complete our online referral form and request us to contact your participant.

Find out more about our referral form here.

It takes less than 15 minutes.

How can I become a MediStays Agent?

It’s easy to join MediStays as a booking Agent. We do all the heavy lifting for you, maintaining the best accommodation options for your participants and their supports.
Request information about becoming a MediStays Agent
Let's meet to discuss the requirements of your organisation
Complete our Partnership Agreement
Our team build your own MediStays page and booking portal
Training as a MediStays Agent
We teach you how to use the booking portal
Start booking for your community
It takes less than 15 minutes.