contact us page medistays hospital accommodation social work

Business Hours 

Website bookings: access online discount code for direct bookings 24 hrs/day

Office hours: Monday to Friday, 8am – 5pm AEST (Melbourne).

Phone: (03) 9685 7553

Booking assistance and enquiries – we aim to respond to all enquiries within 24 hours.

Please do not use online forms for emergency accommodation enquiries.

Patients and Carers

CLICK HERE for assistance to find and book accommodation. 

We will contact you directly with accommodation options to meet your needs.

If you have booked accommodation and need to discuss your booking or dates, please contact the accommodation provider directly. 

Accommodation Owners and Operators

Would you like to list your property on MediStays? If you are own or operate accommodation and are passionate about supporting medical travellers, we would love to hear from you! 

CLICK HERE to complete our enquiry form and we will contact you with further information.

Health Care Professionals 

To find out more about how MediStays can support you in your role, please contact us via email at

We offer a growing directory of accommodation lists close to hospitals and medical clinics.

MediStays also provides patient and carer booking support for social workers, practice managers, doctors and nurses.

MediStays can also be linked to hospital and medical clinic websites to provide a resource for your patients and communities when they need to travel for medical care. 

For all other enquiries please email our team at or phone (03) 9685 7553