Short Term Accommodation for participants of the NDIS

NDIS STA Packages

Why book MediStays STA Packages?

Innovative workplace
Flexible choice and control of your supports
You decide your location, accommodation type and features
A dedicated Care Navigator to find you the best options
MediStays Bayley House STA
Hampton East,

Frequently booked NDIS STA Packages supporting wheelchair accessible respite stays

We offer many flexible options.

What are STA Packages for?

STA provides participants of the NDIS and their support networks the opportunity to live out of home for a short period.

Funded through core supports, STA provides important opportunities for respite and assistance to experience new things.

Respite Stays

Current living arrangements could be in shared SDA, or your family home. A stay away from home can give you some well-deserved ‘me-time’, recharge your batteries, and inspire new goals.

The added benefit can be the opportunity for informal supports to recharge their batteries too.  You can book STA with your own, trusted support workers, giving your informal supports a rest at home. A respite break for everyone helps sustain your permanent living situation.


Personal Goals and Growth

For some participants of the NDIS, expanding your independence is a very important goal. With the right plan and supports in place, progress will be made.

Growth can look like opportunities for new creative experiences or learning to navigate public transport independently. The possibilities are endless. At MediStays, we support you to build capacity and achieve your goals. 

Spending Quality Time

When family and friends are informal supports, it can sometimes be challenging to spend quality time together.

Our STA packages allow flexibility for both formal and informal supports. Paid supports can be arranged in a way that allows loved ones to rest and spend enjoyable time together during their stay.


Trying New Sports & Activities

Around 50% of plans include the Community Inclusion Initiative to “help inform the provision of community participation support under the NDIS”. 

It can cover registration fees and equipment, and a carer to support someone to get ready for their training or game, provide transport to and from the game, and be present during training and games.

Want to know more about how to utilise NDIS STA?

Our dedicated Care Navigators will guide you through the entire booking process.

Common Scenarios for STA Packages:

How can I customise my STA Package?

We offer a variety of exciting locations, features and home comforts to make your STA stay restful and enjoyable.


We learn what you want from your stay. This might be somewhere nice and close to home for your first stay away, or further afield to experience new things.


We will always match you with the right accessibility features, plus extra facilities including pet-friendly rooms for therapy pets and other features.


We want to take as much stress away from you during your stay, so meals can be included where desired. This could include a continental breakfast, through to a full meal package.

Need accessible features during your stay?

Our accommodation supports a diverse range of accessibility requirements.

Our dedicated Care Navigator support team

All of our STA Package bookings are managed by our Care Navigators, a dedicated team to assist participants, carers and referrers.
MediStays Care Navigators support man with Down syndrome to book accommodation for NDIS STA stay in Australia

We make your booking process easy.

Our STA Packages have been designed to give participants of the NDIS and their supports a smooth and enjoyable stay.

Innovative workplace

Our dedicated Care Navigator team learns guests’ goals for their stay, access needs, and ideal locations and features.


We hand select the best options for our guests needs and requests. We only offer what is available and best suited to each guest’s unique situation.

A green icon symbol to represent MediStays Care Navigator Career Progression as account manager for sprecialised properties and representing at events expos and conferences.

We assist guests and their supports to utilise their NDIS Plan core funds, and ensure they are making the most of their allocated 28 days of STA per year.

It just takes a couple of minutes.


Yes, please submit a NDIS Booking Assistance form – our Care Navigators will be delighted to assist.

STA is funded from your core supports. Up to 28 nights of STA funding can usually be accessed flexibly every year. STA does not need to be a stated item.

In accordance with the NDIS Price Guide, typically STA is “used for short periods of up to 14 days at a time (exceptions may be made)”. To book a continuous stay of >14 nights, please provide written approval from the NDIA, or contact us to discuss. 

STA is generally limited to 28 nights per 12 month period (exceptions may be made). If you wish to book more than 28 nights, please provide written approval from the NDIA, or contact our Care Navigators to discuss.

Yes, MediStays provides full flexibility for your informal supports to stay with you. Unlike many STA providers, MediStays do not lock you into accommodation with our carers.

If you require formal support workers, you have full flexibility and independence to arrange this yourself or with the assistance of your Support Co-ordinator.

Yes, MediStays gives you full flexibility to stay with your trusted supports. This gives you peace of mind during your stay, especially when your supports know you and understand your individual needs.

In most cases MediStays can support stays for your informal supports. Please check to ensure this is aligned with your NDIS plan goals and note, any additional guests must be approved beforehand.

Usually no, however MediStays can only confirm your accommodation booking once your Plan Manager confirms you have funding available.

No, MediStays can usually support bookings directly from participants of the NDIS.

Usually no, MediStays gives you full flexibility to select your own supports. If you require a recommendation for supports, our Care Navigators can assist. We also have a small selection of properties with onsite carers – please contact us directly for further information.

You can book accommodation on our website if your funding is self-managed and you are paying upfront with a credit card. For all other bookings, please submit a NDIS Booking Assistance form and our Care Navigators will provide you with a quotation and service agreement. We can then invoice your plan manager for supports provided.

Yes, many MediStays accommodation providers accept pets and therapy animals. Please let us know when you submit a NDIS Booking Assistance form.

The NDIS may fund Short Term Accommodation for children if it meets the NDIS funding criteria. It depends on the child’s needs and their family, or carers. Please contact the NDIS for further information. 

NDIS Booking Assistance

MediStays have hundreds of trusted STA options to support participants and carers across Australia. 

In accordance with the NDIS Price Guide, typically STA is used for short periods of up to 14 nights. For further information, contact our helpful Care Navigators. 

Whether you are a participant of the NDIS or Support Coordinator, MediStays is an efficient and trusted option for STA Australia-wide.

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