Thank you for your enquiry
Our Care Navigators are pleased to assist you with your NDIS Short-Term Accommodation (STA) needs.
To ensure the best STA booking experience for you, we will guide you through our process to make it as seamless as possible.
Now that we have your request, we will follow four simple steps:
We will review your request and contact you if we need extra information to recommend the best options.
We will email you a quotation that outlines the proposed accommodation arrangement and costs. Please monitor your inbox for an email from PandaDoc, our digital quote platform.
If you would like to proceed, we will send you a Service Agreement. The Service Agreement describes the terms of your stay, ensuring complete transparency.
Once you have signed the Service Agreement, we will confirm your funding and book your STA.
Our accommodation supports a diverse range of accessible requirements.
Yes, once your Service Agreement is signed, we will contact your plan manager to confirm funding availability. We give you peace of mind and manage all invoicing on your behalf.
Almost every property on the MediStays website can be booked for NDIS Short Term Accommodation, if it meets your individual requirements and plan goals.
Not usually. This will depend on the property you have selected. Some providers charge a bond to cover any accidental costs such as property damage. If a bond is charged, you will be fully informed in your MediStays quotation.
Once your service agreement is signed and funds confirmed, we will send you a booking confirmation with the property address and details.